Bangkok Airways is on high alert and closely monitoring the weather situation following the weather warning announcement by Thai Meteorological Department on tropical storm Pabuk moving towards southern region of Thailand during 4-5 January 2019 which causes widespread rainfalls and torrential downpours. After assessing the current weather condition at potentially affected areas, Bangkok Airways announces cancellation of all flights to and from Samui Airport, Surathani on 4th January 2019 for safety reasons.
Passengers who have been affected by the flight cancellations on 4th January 2019 may rebook their flights without fees and charges. Passengers are advised to contact the airline’s Call Center at 1771 or Assistance Center number at 02-270-6698 (24 hours) for reservation assistance and flight status updates.
Bangkok Airways will closely monitor and assess the situation and will provide regular updates. The airline apologizes for any inconvenience caused.
For more information please visit https://www.bangkokair.com/refund